Sending communications information over telephone lines was the standard for many years. Today, however, Voice Over Internet Protocol VOIP Phone service for small business is an advanced, accessible, and cost-effective way for businesses to complete phone calls and enjoy an impressive range of communications features.
VOIP consists of sending sound over the Internet in the form of data packets. Using the Internet rather than phone lines to transmit voice data offers many benefits to cost-conscious small businesses. VOIP's benefits are particularly useful at a time when remote work is increasingly widespread and communication among far-flung employees is more important than ever.
VOIP phone service for small business offers many communications features.
VOIP is about much more than simply making phone calls (although VOIP does an excellent job of accomplishing that task as well). Instead, VOIP services provide small businesses with a whole suite of features that simplifies and streamlines communication among team members and clients. Consider these features that come with most VOIP phone services:
- Conference Calls
- Call Waiting
- Voicemail Forwarding
- Virtual Numbers
- Contact Lists
- Caller ID
- Call Forwarding
- Do Not Disturb
- Call Recording
- Call Screening
- Auto Attendant
- ...And More.
Small businesses can work with a technology service like TARC to identify and implement the VOIP features that will work best for their business needs.
VOIP phone service for small business is low-cost.
Small businesses, particularly during the pandemic, need low-cost solutions for their business operations. VOIP is one of these solutions. These phone services provide significant cost savings over traditional phone lines for a number of reasons:
- No phone line installation or use is required.
- Businesses pay by the month instead of by the minute.
- Businesses can make free calls within certain areas.
- Because the Internet can handle more traffic than can a phone line, long-distance and international call rates are greatly reduced.
- Reduced travel costs occur because of conferencing capabilities for employees and clients.
- Cost savings occur on hardware and phone purchases.
A wide range of features and a low cost make VOIP very appealing for small businesses who need to inexpensively expand their communications capabilities.
VOIP is easily accessible anywhere in the world.
Remote work has become the norm in an age defined by a global pandemic. That leaves many businesses scrambling to keep far-flung employees connected with each other and clients. VOIP phone service for small businesses is one of the simplest and cost-effective means of doing so.
VOIP keeps remote workers and clients connected because it is accessible anywhere in the world, at any time of the day or night. Because VOIP sends voice and sound information over the Internet, you can use your phone service anywhere you have an Internet connection.
This means that employees who telecommute can use VOIP from home, in any time zone and any location. In addition, they do not have to rely on their personal cell phones and phone numbers to make business calls. Instead, they can use their VOIP numbers and your business intranet to make calls from your organization no matter where they happen to be located.
VOIP enables on-the-go communication.
Communicating and collaborating over long distances is easier with VOIP phone service for small businesses. Because these phone services offer more than just telephone capabilities, they make it easier for employees and clients to communicate even while they are traveling.
For example, VOIP can forward phone calls to a number of different places. You can have it ring to a desk phone, then a cell phone, then send it to voicemail. This feature allows you to ensure that almost every call is answered, no matter where you happen to be as you travel.
In addition, VOIP makes phone and video conference calls simple. These calls are integrated into your VOIP service so you do not pay extra for the calls or have to deal with additional services.
As a result, you and your employees can easily collaborate about projects, consult with clients, and complete work even when you are apart through travel or because of pandemic restrictions.
Other benefits of a VOIP phone service for small business that allow you to enjoy on-the-go communication include the following:
- Ability to forward a call to a colleague
- Ability to make and receive calls from one number, no matter what device you use
- Emailed voicemails
- ...And more.
VOIP phone service for small business is secure.
Remote work can raise security concerns for businesses. Ensuring that data remains secure even while employees access that data from a distance and from different devices is a challenge.
VOIP phone service for small business helps to alleviate these security concerns, at least where telecommunications are concerned because these services implement strong security practices. Security steps that most VOIP services take include the following:
- Intrusion Detection
- ...And more.
The key to enjoying the benefits of a VOIP phone service for small business is to find the right service for your business. Here at TARC, we can help you to enjoy the features you need for your business with reliable security, call quality, and service.
The next time you want multiple communications features, easy accessibility from anywhere, on-the-go communication, and security, consider a VOIP solution. This cost-effective service may just be communications the answer your small business is looking for.