TARC took the time to truly understand our network setup
"The biggest benefit to using TARC has been gaining a true understanding of our how our network is setup and why we were having so many continuing issues. This knowledge helped us make better decisions when planning the network’s growth.
Unlike the other IT firms we have worked with in the past, TARC took the time to truly understand our network setup and the issues that came with that design. They waited until they had a full understanding of network before making recommendations for how to fix it going forward.
The documentation provided by TARC was very professional and well put together. It contains valuable information that we can use to make future business decisions. They also provide a 5-7 year IT plan for hardware so it makes budgeting much easier."
Texas Methodist Foundation
TARC is Responsive and Quick to Resolve Problems
"Our data’s important to us, and TARC Technology gives us confidence that our systems are monitored and maintained at all times. The team is great and they’re always responsive and quick to help with problems. The TARC team is experienced and they take the time to understand our business and our needs."
TARC is a Huge Help
"Huge kudos to TARC! When I was in a panic and completely confused, the TARC technician came on site and calmly investigated and explained in layman’s terms what happened and what needed to happen going forward. They always know how to soothe frayed nerves when we have to deal with any kind of stressful IT issue."
I Highly recommend TARC if you are concerned about HIPAA compliance
"Before being introduced to TARC Technologies, our internal IT medical network was very unstable. We were not able to communicate with our south Austin office and transfer encrypted X-ray images the way we wanted. The server was very unstable and we had no reliable backup solution in place. After many months of putting up with this frustration TARC Technologies came in and saved the day. They were able to rebuild our network to industry standard best practices and allow all of our users to connect to our EMR system as they should. All of the day to day battles we had with our IT have gone away. I highly recommend TARC Technologies especially if you are dealing with patient medical records and are concerned with HIPAA compliance. Their technicians are HIPAA certified."
Austin Surgical Arts
We’re proud to have TARC on our team
"TARC Technologies has helped transform our company’s IT infrastructure into something we’re completely confident about. Previous IT services providers left much to be desired, but the TARC team go above and beyond on a daily basis to ensure that, not only are we up and running, but that we’re doing so without the hassles we had with other companies. Consistent timeliness, valuable insight, and proactive measures all come together in a service package that is hard to beat. We’re proud to have TARC on our team!"
Process and Systems Manager
We couldn't be happier with them
"As a non-profit with minimal staff, we use TARC Technology Solutions to provide all of our IT support. We couldn't be happier with them. We have multiple vendors for internet, web pages, servers, and software. Before TARC Technology Solutions it was common to get caught up in a finger-pointing nightmare. With each vendor blaming another vendor for whatever problem we were experiencing. TARC Technology Solutions put an end to all that. Instead of being concerned with who is to blame, their concern is getting the problem resolved. Our other vendors have complimented the staff of TARC Technology Solutions, saying they are very knowledgeable and easy to work with. That has been our experience as well. Our office functions so much better with TARC Technology Solutions taking control of our IT needs."
Texas Retired Teachers Association
The relationship with our onsite TARC staff members is more of a family type of relationship...
"We have been working with TARC Technology Solutions for 3 years now. When they took over our account our IT was not up to standards and there were many issues related to security that we had to deal with. The network was unstable and our previous IT provider was not satisfying our IT needs very well. Since we moved our IT management to TARC our ongoing issues have pretty much gone away. TARC is now providing our complete IT support and managing our network servers and backups very effectively. The relationship with our onsite TARC staff members is more of a family type of relationship. We know we can call them and get attention immediately both remotely and onsite. They have really become an extension of our existing staff and we could not be happier with the relationship. I really enjoy their multiple office visits each month."
You are blessed to have so many people in your company of this magnitude
"I just wanted to send you an email regarding our team. I would like to compliment them greatly. Your company has dealt with any and all of the problems that my team and the Park have come across with the utmost professionalism and patience. You guys have dealt with and solved any and all problems that we have had. TARC Technology Solutions has done this with the greatest amount of patience and has exceeded any all my expectations. TARC Technology Solutions has been there for us no matter what and has fixed and alleviated all of our issues, no matter how small or how trivial. Your company has been professional to a T and whatever the hour you have been there for us. I cannot say how thankful I am of this. You are blessed to have so many people in your company of this magnitude. They are a true asset to your company. I just wanted to send this to you so you understood our gratitude and thankfulness for all the assistance you have given us and that we truly thank you and your company for all the help you all have given us. THANK YOU SO MUCH!"
Across the board, we are always pleased with their work
"It is my pleasure to recommend TARC Technology Solutions. TARC Technology Solutions is our primary IT support during a transition in job vacancy. Their staff has been dependable, effective, and efficient. The approach taken by TARC Technology Solutions is to assist and resolve. My staff is confident we are receiving the most professional IT assistance available in Austin. I would definitely be willing to recommend their company for any IT needs that you may have. Across the board, we are always pleased with their work."
Texas Library Association
TARC did a network refresh for us in late 2011 and it turned out great!
"TARC Technology Solutions Company did a network refresh for us in late 2011 and it turned out great. They came in on budget and on time. I would use them again for any IT support my company IT needs. As we've added and upgraded equipment, they've always been there for us with advice for enhanced productivity and a quick response time when we've run into issues."
All Year Heating and Cooling