Relationships Matter

with this IT services provider

Different Approach, Different Results

We have a proven system to eliminate most of your your IT issues before they occur

Our proprietary service delivery process is designed to proactively diagnose your IT issues thus eliminating downtime.

We know how frustrating downtime can be. That’s why we’ve developed a proprietary set of tools and processes that guarantee the best performance and uptime of your computer network.

Contact Us Today!

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Highlights of our offering:

  • Multiple onsite visits per month
  • Dedicated Network Administrator assigned to your account
  • Comprehensive network documentation delivered in first 90 days
  • An IT budget and a 3 to 5-year strategic plan for technology needs
  • A technology roadmap to determine your go-forward IT plan

Our services are a “right-fit” if you:

  • Experience any unexpected network downtime
  • Need 24/7 helpdesk support
  • Having problems with network speed issues
  • Have 10 or more client desktops on your network
  • Have multiple servers and are unsure about your backups and their ability to restore files
  • Your existing IT provider is difficult to work with

"See what our clients have to say about us”

The TARC Team is an Incredible Resource

"The TARC technicians have been an incredible resource to me, as I made the transition to setting up a home office for remote work. They were incredibly efficient with the most recent upgrade but I also wanted to compliment the handling of the minor challenges I have encountered over this past year. They have always been incredibly responsive to my inquiries and requests, and have been able to solve my issues efficiently and extremely professionally (especially when the issue may have been caused by user error!). They take the time to explain the issue and ensure that not only is the issue fixed, but that I am equpped to address it myself should it ever happen again."

Sue Dalos
Charity Dynamics

I Would Recommend Them Without Hesitation

"The single biggest benefit TARC has brought to our company is peace of mind. Our old IT provider just wasn't paying attention to what was going and our datat was not being maintained and backed up, our systems were failing and there was ZERO communication about what was going on. From the very beginning, I knew I was in good hands with the TARC team. They are extremely transparent about what they're doing and I'm confident they are keeping a watchful eye on our critical systems and data to ensure they are up, secure and always running. It is easy to get a response and communication is always clear. TARC proved to be an excellent choice for out IT support, I recommend them without hesitation."

Carissa Ries
Banks Environmental Data/The Banks Group

HOW IT WORKS

  • All-inclusive, unlimited, managed IT support
  • Fixed monthly fee
  • Better results than the competition
  • Proactive service delivery process
  • Diagnose problems before they occur
  • Less downtime, more uptime
  • Increased productivity for your employees
  • Increased profitability for you

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Top 3 Reasons Companies in Austin Outsource Their IT to Us:

  1. WE LISTEN FIRST, AND OFFER SOLUTIONS SECOND – No one knows your network better than you. And when you have a problem the last thing you need is someone to come in and waste time performing the same system checks you’ve already done. We’ll work with you in solving your problems and keep you involved in what we are doing.
  2. WE ARE FAR LESS EXPENSIVE THAN HIRING A FULL-TIME COMPUTER SUPPORT STAFF – By outsourcing your computer support to us, we can save you thousands of dollars on hiring, salaries, and benefits, and still give you the just-in-time computer support that you need.
  3. WE GUARANTEE YOUR SATISFACTION OR IT’S FREE – We take extra steps up front to make sure we thoroughly understand the problem and create a well thought out approach to solve it. This enables us to avoid mistakes and overlooked issues that delay the completion of your project and cost extra in billable hours. If we can’t solve the problem to your satisfaction, the billable work is free.

Click here to find out the other 4 reasons to outsource to us

Our professional affiliations and certifications

  • Microsoft Partner
  • Dell Partner
  • HP
  • Lenovo
  • VMware
  • TARC Technology Solutions BBB Business Review
  • Austin Chamber of Commerce
  • IAMCP International
  • CERTIFIED HIPAA SECURITY EXPERT
  • Financial Executives International